- Can I bring my child to my appointment?
- To keep the studio relaxing + allow me to give you my full attention during your appointment, please plan to come without children unless they are receiving a service themselves.
Salon Dalon is a small, private studio with limited space, and many appointments require my full attention for several hours. Thank you for helping me keep the space calm, comfortable + safe for everyone. 🤍
- What forms of payment do you accept?
- A valid credit or debit card is required on file to book an appointment. At your appointment, I accept all major credit + debit cards as well as cash.
Your card on file helps secure your appointment and does not require you to use that same card for payment at checkout.
- Should I wash my hair before my appointment?
- For color appointments: Yes! Please arrive with clean, dry hair whenever possible. Hair doesn’t need to be freshly washed that morning, but avoiding heavy product buildup, dry shampoo + excess oils helps give me the best canvas to work with.
For dry haircuts: Please arrive with clean, completely dry hair, worn down + smoothed out with minimal product so we can make the most of the time reserved.
For shampoo, cut + style appointments: Come as you are! No special hair prep is needed.
- Not sure what service to book?
- Not sure what to book? No worries! Take your best guess based on the service descriptions, and feel free to reach out if you’re still unsure.
If I feel we need to adjust your appointment after reviewing your booking, I’ll reach out before your visit so we can make sure we have the right amount of time reserved.
- Not loving your hair?
- I want you to love your hair—this is #1 priority! If something about your color or cut doesn’t feel quite right, please do not hesitate to reach out within 14 days of your appointment so we can chat about it + work towards something that feels better for you.
Complimentary adjustments are reserved for small changes related to the original service we discussed + agreed upon. Changes of mind, a new desired result, or additional services outside of the original plan may require a new appointment + additional charge.
- Running late to your appointment?
- I totally understand that things happen! If you’re running late, please send me a quick message as soon as you can. I promise to always do the same on my end!
I’ll always do my very best to accommodate you. If you arrive more than 15 minutes late, we may need to adjust your service to fit the remaining appointment time (for example, blow-drying without additional styling) or reschedule depending on the time available + what’s scheduled after you.
Arrivals of 20 minutes or more may be considered a no-show if there is no longer enough time to complete your service, and the applicable cancellation/no-show fee may apply.
